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Contact Us

Questions or comments? We’re here to help!

EMAIL

matt@sanfordsanitizing.com

PHONE

+1 (512) 270-0560

Matt Briggs

Owner
matt@sanfordsanitizing.com

FREQUENTLY ASKED QUESTIONS
What if my trash and recycling pickup are on different days?
Not a problem! We know the local schedules, and if we need to come back for a second visit to clean one of your bins, we’ll make it happen and make sure you are in the loop.
What areas do you service?

We Cover The Greater Austin Area:

Austin

West Lake Hills

Bee Cave

Lakeway

Spicewood

Oak Hill

Rollingwood

Pflugerville

Round Rock

Cedar Park

 

How do I sign up?

Click on “sign up” button on homepage and fill out the form. Sign up is super easy!

When will my service start and what day will my cleaning will take place?
Once we receive the information you submit, you will receive a confirmation email within 24 hours confirming the schedule of your first cleaning which will take place the same day your trash is picked up.
How do I pay?
Payment is super easy with auto-pay billing feature. Plus, we use a client hub where you can login to change payment card info and see upcoming service appointments.
Are there chemicals used during the cleaning process?
No, the technology involves high speed spinning heads that dispense high pressure, self contained water that can reach up to 220 degrees plus.
Can’t I just do this myself with a hose?
We don’t recommend it! Cold water does not fully disinfect potentially harmful bacteria, maggots, viruses etc. In addition, the water run off would not be eco-friendly for the neighborhood.
How often should I get my trash can cleaned?
We recommend a once a month service or twice a month depending on your usage, preferences, existing problems. Unfortunately, one event can take your bin down a dirty path.
Why Should I Have my trash can professionally cleaned?

Just using a hose and bleach isn’t sufficient to kill and remove the bacteria, virsues, and microbes that inhabit the direst part of your house.  We not only clean your trash bins, but sanitize, disinfect, and deodorize them.

What if I just need my trash can cleaned one time?
We can do this, but the rates are considerably higher than a month to month service where the bin is maintained. One time cleaning is $55 and $5.99 for each additional bin.
Do you provide other services?

Yes! In addition to cleaning residential trash cans and bins, we also clean commerical bins – that includes bio hazard bins!  We do not clean dumpsters – but any bin that is smaller than the typical residential extra large sized bin.

How do you protect my information including credit card?

We only work with third party vendors that are PCI complient and have the strictest policies and strongest encryption.  

How Often Should my Trash cans get cleaned?

Most of our customers opt for bi-monthly, quarterly or monthly cleanings, but you can choose which requence is right for you.

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